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Vendor : Platinum-Level Office Chairs
Product Type : Big & Tall Office Chairs
Sku : T3971P606218
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Built for all-day, heavy-duty use, this big and tall executive chair centers on an inflatable airbag lumbar system that adapts to the natural curve of the spine, filling the lower back gap precisely for targeted relief during long work or gaming sessions. A generous 24.4 inch wide, 20.9 inch deep seat pairs with a built-in extra-thick headrest for full-body support, while 6.1 inch thick high-resilience foam and internal pocket springs distribute weight evenly for plush, sofa-like comfort.
Flip-up, height adjustable armrests tuck the chair fully under a desk or swing clear for cross-legged sitting, and a gentle rocking function lets the sitter lean back during breaks. The steel frame, gas cylinder, and reinforced five-star metal base support up to 600 pounds, rolling on oversized crystal casters tested through 100,000 rolling cycles for quiet, scratch-free mobility across any floor.
Wipe PU leather with a damp cloth for spills; avoid solvents, bleach, and abrasive cleaners; keep out of direct sunlight; check the airbag lumbar pump and base bolts periodically.
Shipping
Every order ships free to the 48 contiguous United States. Orders are processed in 1-2 business days and most arrive in 2-7 business days. Multi-packs and large orders ship by freight (5-10 business days) and the carrier will call to schedule delivery.
Returns
Request a return within 30 days of delivery. We email a prepaid return label, and there is no restocking fee. Items must be unused, in sellable condition and include all parts and hardware.
Protection
Inspect your order when it arrives and report any shipping damage or missing parts within 7 days, with photos of the box and item. We will send replacement parts, a replacement chair or a full refund at no cost to you.
Peace of mind
All chairs include a 1-year warranty. Want longer coverage? See our extended protection plan.
Full details: Shipping Policy · Return & Refund Policy · Questions? Call 1-888-786-0102 or email customerservice@platinum-level.com
GOT QUESTIONS?
Everything you need to know about the Black Big and Tall Executive Office Chair, Airbag Lumbar, shipping, returns and more.
Still have questions?
1-888-786-0102 customerservice@platinum-level.comSupport available 7 days a week
Orders are processed within 1-2 business days (excluding weekends and holidays), and most arrive within 2-7 business days. Multi-packs and other large orders ship by freight and may take 5-10 business days; the carrier will call to schedule delivery. You'll get a tracking number by email as soon as your order ships.
Yes. Every order ships free to the 48 contiguous United States. We don't currently ship to Alaska, Hawaii, U.S. territories, PO boxes or APO/FPO addresses.
Most of our chairs ship partially assembled with all tools and step-by-step instructions included. Assembly typically takes 10-20 minutes.
Weight capacity, dimensions and materials for the Black Big and Tall Executive Office Chair, Airbag Lumbar are listed in the Description tab above. Need help choosing the right fit? Call us at 1-888-786-0102 and we'll help.
Yes. You can request a return within 30 days of delivery. Return shipping is free with a prepaid label we email to you, and there's no restocking fee. Items must be unused, in sellable condition and include all parts and hardware. See our Return & Refund Policy.
Please inspect your order when it arrives and report any shipping damage or missing parts within 7 days, with photos of the box and the item. We'll send replacement parts, a replacement chair or a full refund at no cost to you.
All of our chairs include a 1-year warranty. For longer coverage, you can add an extended protection plan.
Yes. Choose Affirm at checkout to split your purchase into 4 interest-free payments or pick a monthly plan. Rates range from 0-36% APR based on credit, with no late fees. Learn more about financing.
Yes. Volume pricing is available for businesses outfitting an office. Contact our team for a quote or apply for a Wholesale Trade Account.
