About Consumer Priority Service (CPS)

Consumer Priority Service Corporation (CPS) is an international company specializing in repair and extended warranty services for consumer electronics and appliances. Founded in 1990 as a regional repair center in New Jersey, CPS has since grown into a warranty provider with national reach.

What CPS Does

CPS sells extended warranty plans covering a wide range of products, including mobile devices, computers, major appliances, and more. These plans extend protection beyond the manufacturer's warranty period and can include coverage for accidental damage, depending on the plan selected. CPS partners with retailers, e-commerce platforms, and manufacturers to make these warranty plans available to consumers. The company also manages a network of repair service providers who handle repairs on items covered under CPS warranties, and it provides direct customer service to policyholders who need to file claims or arrange repairs.

Protection Plan Coverage

A CPS protection plan is designed to give customers added peace of mind, offering a straightforward claims process along with quick repairs or replacements when needed.

• What's covered: Products are protected against defects and failures that occur during normal use. CPS extended plans provide coverage above and beyond the manufacturer's warranty. Note that standard plans do not cover accidental damage or damage resulting from abuse or misuse. Full details are available in the Protection Plan Terms and Conditions.
• When coverage applies: A CPS protection plan covers mechanical, electrical, structural, and material failures starting after the manufacturer's warranty expires, and continuing through the customer's chosen coverage term.

How to File a Claim

Customers can file a claim through the CPS online claims portal for immediate service.

Customer Service Contact Information

• Website: https://www.cpscentral.com
• Claims information page: https://www.cpscentral.com/how-to-file-a-claim/
• Phone: (800) 905-0443