Twixt Extended-Height Ergonomic Chair, Supports up to 250 lbs., Green

Regular price
$273.99
Regular price
Sale price
$273.99
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Vendor : Platinum-Level Office Chairs

Product Type :

Sku : SAF3001GN-24919657

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Height-adjustable, active seating solution that provides ergonomic posture to users. Design is a symmetrical balance between the base and top, giving it a sleek look, which sets it apart from traditional seating and other similar seating options. Features an upholstered seat that swivels on an aluminum base. Base is designed with a flexible ring underneath to allow the user to adjust the angle to provide a chair where the user can perch, lean or sit. The base also provides movement for the user, helping them have an active seating experience. Height adjustment allows the chair to be used in a variety of work applications and at various work surfaces. The ring mechanism wraps around the entire seat that allows the user to easily adjust the seat height by a simple touch of a finger from any position. There is also an easily graspable channel built-in to the underside of the seat for easy portability. Designed by Thomas Walser.
Designed to help support better posture and balance Flexible ring under base allows user to adjust angle of sit and provides movement for an active sitting experience Upholstered seat, height-adjustable and 360° swivel Black base and cylinder
Specifications:
- Box 1 Height : 10.25
- UPC : 073555300178
- Box 1 Width : 16.00
- Brand : Safco
- Box 1 Weight : 16.80
- Box 1 Depth : 18.50
- Packing Time (days) : 2
- Delivery Time (days) : 7

Order & Shipping

How long will it take to receive my order?

Typically it takes 1-2 business days to process your order, ship, and 2-5 days to deliver your order. We use UPS, FEDEX, USPS, and other LTL freight shipping companies. Depending on the designation as well as a number of other factors such as: holiday season, weather conditions, natural disasters, and others it could possibly take longer for you to receive your order. So if your have any questions regarding our order please check with our track system and you can also contact us.

How to track my order?

Please track your order at our Tracking page

Do you ship internationally?

We do provide international shipping. Please contact us and provide us with your complete information to get shipping rates, designations, and delivery times, and etc. prior to placing your order. Custom duties, tares, and other international import charges are the responsibility of the consumer outside of the United States.

Disclaimer: Some products may not be able to be shipped to some countries, due to the manufacturer and international restrictions. Please refer to laws and restrictions in the country of destination.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Also contact us or call us at: 1-888-786-0102

Exchange & Return

What is your return policy?

If you're not happy with your purchase, we'll accept returns on most items within 30 days. Please note that some items are final sale and cannot be returned. This includes custom or special request items, assembled or partially assembled furniture, mattresses, opened bedding materials, and items without original packaging. Additionally, a restocking fee will be applied to most returned items and the customer is responsible for return shipping. Thanks for shopping with us!

Please check our return/refund/exchange policy for details here.

Can I exchange an item?

In the event of a exchange request from your customer, contact our Customer Support team via email at customerservice@platinum-level.com and include the evidence if required.

After we have approved the exchange, the product must be returned to one of our warehouse that we will provide you with the address. You must return the product and provide a tracking number. Once the tracking number has been provided (or once we have received the returned product), a replacement product will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment on file. In order for us to ship a replacement product, we require a tracking number for the item that's being returned.

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

For easy returns and exchanges: Please Click Here

Damaged or Wrong Item

If My Order Arrived Damaged or Defective?

We're committed to providing our customers with high-quality products. In the rare event that you receive an item that is damaged or defective, please contact us within 30 days of delivery. We may need photographs of the damage or defect in order to process your request. Once we have reviewed your request, we will let you know what to do with the damaged item. In some cases, our carrier may need to collect the item for inspection. Thank you for your understanding as we work to resolve this issue as quickly as possible.

Please note that if one or more items you've purchased require freight shipping, delivery may take slightly longer. This is because freight carriers handle packages that are too large, heavy, or fragile to ship with small package carriers like FedEx. Most freight carriers deliver during business hours Monday through Friday. However, please be aware that customers living in remote areas may have restricted delivery dates or hours.

In most cases, someone will need to be present to accept and sign for the shipment at delivery.

If signature is required, the carrier will contact you to schedule a delivery appointment once your order arrives at the freight depot in your area. If signature is not required, the item will be delivered to the first dry area or front door of the residence or business when it is safe to do so. This type of delivery does not include a delivery appointment, similar to ground shipping.

If you receive your order and notice any damages or shortages, please let us know right away and we'll be happy to help. If the shipment is severely damaged, we recommend refusing delivery and notifying us as soon as possible. Photographs of the damage will help us resolve the issue more quickly. Please note that it is important for the person who placed the order to inspect the product upon delivery and sign the delivery document.

Received the Wrong Product Color?

If you received your item and it doesn't match the exact color of what was ordered, please contact us within 30 days of delivery. We may be able to provide replacements at no charge.

Please note that there are some rare cases where shade variance may occur between the product image and the actual item. This can happen due to a number of factors, including but not limited to:

• Computer monitors settings (e.g., luminance, brightness, contrast, and various other personal settings)

• The product photographs are taken under bright lights in order to be as detailed as possible, so there may be some shade variance when the items are placed in a room with dimmer lighting. Thanks for your understanding.

If you need to return an item because it's the wrong product, please include photos of both the product and its packaging (to show the product description / SKU). These pictures will help us immensely as we work with the manufacturer to resolve your request quickly. If you haven't unpacked the item yet, and the labeling on the outside of the box clearly shows that it's the wrong item / color option, you can just send a photo of the shipping carton; you don't need to unpack the product in these cases. Thanks in advance for your cooperation!

We will let you know what to do with the incorrect item(s) after your request has been processed. In some cases, the manufacturer may need to collect the item(s). We're sorry for any inconvenience caused by the repackaging process, which is necessary to ensure the retrieval is successful.

What If I Received the Wrong Item?

If you have received an incorrect product, please contact us within 30 days of delivery. In most cases, we will be able to provide a replacement at no charge. Please include photos of the product and packaging (to show the product description / SKU). These photos will help us when we contact the manufacturer to resolve the issue. If you have not unpacked the item, and the labeling on the outside clearly shows it is the incorrect item, you can simply send a photograph of the carton. You do not need to unpack the product in these cases.

We will let you know what to do with the incorrect item(s) once your request has been resolved. In some cases, our manufacturer or supplier may need to collect the item(s). We apologize for any inconvenience that may be caused by the repackaging process that is required to ensure the retrieval is successful.

Product Listing Errors

To ensure that our customers have the best experience possible, we make sure that all of our listings are accurate and up to date. In the rare case that an item is listed with inaccurate details (such as pricing errors, incorrect product information or photographs, etc.), we reserve the right to refuse, cancel or return any orders received prior to the details being corrected. Thank you for understanding.

Our policy is to honor orders whenever possible. If we must cancel an order per your request, we'll try to do so before delivery is completed. However, if delivery is completed, we may request that the order be returned, donated, or disposed of. We'll make this decision on a case-by-case basis. If you've already been charged for the purchase and your order is canceled, we'll credit your account within 2-4 business days.