Account
Login
Reset your password
We will send you an email to reset your password
Create account
CART
Vendor : Platinum-Level Office Chairs
Product Type : Big & Tall Office Chairs
Sku : T3971P407986
Couldn't load pickup availability
Experience all‑day comfort and confident posture with a high‑back executive chair that adapts to your desk and work style.
Care: Wipe with a damp cloth and mild cleaner; avoid harsh chemicals to preserve fabric.
Ships in one box with clear, step‑by‑step assembly instructions.
Shipping
Every order ships free to the 48 contiguous United States. Orders are processed in 1-2 business days and most arrive in 2-7 business days. Multi-packs and large orders ship by freight (5-10 business days) and the carrier will call to schedule delivery.
Returns
Request a return within 30 days of delivery. We email a prepaid return label, and there is no restocking fee. Items must be unused, in sellable condition and include all parts and hardware.
Protection
Inspect your order when it arrives and report any shipping damage or missing parts within 7 days, with photos of the box and item. We will send replacement parts, a replacement chair or a full refund at no cost to you.
Peace of mind
All chairs include a 1-year warranty. Want longer coverage? See our extended protection plan.
Full details: Shipping Policy · Return & Refund Policy · Questions? Call 1-888-786-0102 or email customerservice@platinum-level.com
GOT QUESTIONS?
Everything you need to know about the Executive Office Chair, High Back Lumbar Support, Adjustable, shipping, returns and more.
Still have questions?
1-888-786-0102 customerservice@platinum-level.comSupport available 7 days a week
Orders are processed within 1-2 business days (excluding weekends and holidays), and most arrive within 2-7 business days. Multi-packs and other large orders ship by freight and may take 5-10 business days; the carrier will call to schedule delivery. You'll get a tracking number by email as soon as your order ships.
Yes. Every order ships free to the 48 contiguous United States. We don't currently ship to Alaska, Hawaii, U.S. territories, PO boxes or APO/FPO addresses.
Most of our chairs ship partially assembled with all tools and step-by-step instructions included. Assembly typically takes 10-20 minutes.
Weight capacity, dimensions and materials for the Executive Office Chair, High Back Lumbar Support, Adjustable are listed in the Description tab above. Need help choosing the right fit? Call us at 1-888-786-0102 and we'll help.
Yes. You can request a return within 30 days of delivery. Return shipping is free with a prepaid label we email to you, and there's no restocking fee. Items must be unused, in sellable condition and include all parts and hardware. See our Return & Refund Policy.
Please inspect your order when it arrives and report any shipping damage or missing parts within 7 days, with photos of the box and the item. We'll send replacement parts, a replacement chair or a full refund at no cost to you.
All of our chairs include a 1-year warranty. For longer coverage, you can add an extended protection plan.
Yes. Choose Affirm at checkout to split your purchase into 4 interest-free payments or pick a monthly plan. Rates range from 0-36% APR based on credit, with no late fees. Learn more about financing.
Yes. Volume pricing is available for businesses outfitting an office. Contact our team for a quote or apply for a Wholesale Trade Account.
Customers praised the chair's comfort and easy assembly, with "excellent back support" and durable fabric. However, several reported hydraulic height adjustment failures within months, problematic wheels on hard floors, and seat cushions developing divots. Some shorter customers found the seat too high even at lowest setting.
This is a nice chair for the price. The cushions are nice and firm it is just wide enough for me and I'm 5'10. The casters are a little soft and have some resistance when rolling, not bad in my case becauae I have a chair mat, but some may not like that. Fabric material seems very durable. UPDATE! I had to replace the lift cylinder a few months after I got the chair as it would just drop on it's own. I replaced it and now it's good as new!
I've had an office in my house for over 40 years.
this chair is terrible when it comes to comfort.
This chair gets uncomfortable quickly. Has an odd pad that is right at the base of the seat
near the back, and that feels like you're sitting on something that shouldn't be there,
in fact, it shouldn't be there. It is terrible.
if you scoot further up away from it, then you have no back support..
what's the deal with this thing?
I really can't recommend this chair.
one nice point.. it is a nice looking chair, but it's not practical to use.
Afeter 6 weeks it was torn. It's not comfy chair for people under 6 feet. It just looks good.
Very comfortable !!!
The instructions to assembly are good to follow, it’s comfortable, I like the fabric. I put 4 stars because the wheels are not good for wood floors. I will need a carpet to the chair or change the wheels
The chair looks great and is very comfortable. The packaging was excellent so that the product was protected during shipping. All items needed for assembly were included, even an allen wrench.
More colors should be available, wanted black, comfortable for the price.
After about a year of regular office use it has starting to get very wobbly and feels like it's going to break. I'm not sure what is lose as all the screws and connections are tight. I swear nothing lasts the way it used to. You get a year out of most things tops. Rather disappointing since it seems to be a fairly well made chair otherwise.
-1 star because the hydraulic height adjustment post failed after a few months. Rather than disassemble the whole thing and return it (which would've been a massive pain), I cut up a Campbell's soup can and secured it to the post with a pair of pipe clamps to keep it at full height. Not the most elegant solution, but at least my chair doesn't slowly lower me to hobbit height now. The chair itself is fantastic. The fabric is of quality construction and the padding is firm but comfortable.
Enjoying sitting on it
I bought 4 of these chairs, they are fairly comfortable and easy enough to assemble, however the the quality of the wheels are not great, they are being used on a flat linoleum floor, and they just don't want to roll all the time, I can feel them flexing and then dragging accross the floor which is going to cause damage over time. Pretty disappointing.
Very comfortable chair
I use this chair to get around the kitchen and hallway because I am disabled and cannot walk far or stand for long
The arms help.me greatly getting up and down.
I have a vinyl.chair like this but I tend to slide forward all the time when I used it.
This chair is super comfortable and I don't slide forward
Heavy duty fabric, well made, EASY to assemble, comfortable too!
Seat depth is too long if you are around 5'3, will not be able to sit all the way back. After a short period seat developed a divot that I get pushed into, no way to open base to add more padding or fix. This is not centered either so makes sitting for more then a short period feel like you need to adjust. The exterior material has held up pretty well. 10 months later I am shopping for a new chair.
I use this chair at my computer desk. It was pretty easy to install,and seems durable
Received it on Jan 20, 24. I like how high it sits, and is very comfortable. The problem is I barely had it a week, and the ram for the height of the seat is already not holding. Ram is already not holding. I find the chair slowly going down on its own. Keep a watch out.
Very comfy but not a lot of support 3 out of 5 stars
Shipped fast and in good condition. Nicely made and sturdy
I got this chair for Christmas for my wife. She has a work at home customer service job. I searched for a chair that could rock. Well, can this chair rock? Yes, but so can every other Office chair. I feel so betrayed. It's just a standard office chair. Nothing special. If you are looking for a rocking office chair, keep looking because this isn't that. Not Recommended.
During assembly which was not easy because there are only pictures to look at and no written explanations, I had problems with the threaded inserts in the chair where the screws thread into. The inserts came loose so that I couldn't tighten the screws properly. I hope it holds up, I wouldn't recommend buying this chair to anyone.
perfect for my office
This is my third chair this year in my quest to find a comfortable office chair while working from home. Third time was a charm because I am in love with this chair. It gives excellent back support and my back aches have gone away. Only complaint so far is from my co-workers on zoom when I rock in my chair because it makes them seasick! Get this chair, you won’t regret it!
I ordered this chair out of convenience. I needed an office chair and this one would arrive the quickest. I am very satisfied with the chair. It arrived on time, was easily assembled, and is comfortable. If you have wide hips, the chair might be tight between the arm rests for you. The chair offers good lumbar support and overall it is quite comfortable.
Husband loves the chair!
New work from home office complete!
Assembly a bit difficult for anyone with a neck injury with 2 teenagers helping.
Cushion and support seem to be well done.
We’ll see how it goes!
It was used as a desk chair . The seat is so high it makes your feet not touch the ground as low as the chair can go down. The cushions or hard and makes it very uncomfortable. If you are tall and like hard surfaces this is for you !
Came a day early! Heavy, good quality, nice color fabric and chair tilts back. Super comfy.. I'm 5'0 and i can lay my head back on the top of the chair and my feet can touch the floor. I'm a little nervous about the foam in the armrests, i rest my elbows on them and they take a couple minutes to puff back out. But i think the cushions on the rest of the chair are made from a different material and seem more durable.
I really want to love this chair. It’s comfy, came in great condition, & the color is a soft grey that’s very elegant. But if your short DO NOT get. I am 5’3 and can’t touch the floor, which after awhile is quite uncomfortable. I had to actually remove the wheels in order to touch the ground. Hopefully the manufacturer can help me out or I will have to return.
I really love this chair, the color is nice but the support it provides for my spine is beyond awesome!
Very comfortable, and easy to put together! Looks great. My wife is a teacher and loves it.
