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Vendor : Brick Attic
Product Type :
Sku : 66ee2e6c-f457-4873-8274-dcc5a58c5f44
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Experience all-day drafting comfort with ergonomic support, plush cushioning, and precise adjustability that keeps you productive from first hour to last.
Care or sizing note: Care for the PU leather by wiping with a damp cloth and avoiding harsh cleaners; occasional light conditioning helps maintain softness. Sizing is designed for versatility: seat height adjusts from 33.86" to 41.75", the footrest ring moves up to 7.87" to fit different leg lengths and desk heights, and the chair is built to support up to 300 lbs.
Ships with protective packaging and reliable delivery timelines to ensure your workspace stays productive.
Typically it takes 1-2 business days to process your order, ship, and 2-5 days to deliver your order. We use UPS, FEDEX, USPS, and other LTL freight shipping companies. Depending on the designation as well as a number of other factors such as: holiday season, weather conditions, natural disasters, and others it could possibly take longer for you to receive your order. So if your have any questions regarding our order please check with our track system and you can also contact us.
Please track your order at our Tracking page
We do provide international shipping. Please contact us and provide us with your complete information to get shipping rates, designations, and delivery times, and etc. prior to placing your order. Custom duties, tares, and other international import charges are the responsibility of the consumer outside of the United States.
Disclaimer: Some products may not be able to be shipped to some countries, due to the manufacturer and international restrictions. Please refer to laws and restrictions in the country of destination.
Please make sure you tracked your order from our Tracking page. Also contact us or call us at: 1-888-786-0102
If you're not happy with your purchase, we'll accept returns on most items within 30 days. Please note that some items are final sale and cannot be returned. This includes custom or special request items, assembled or partially assembled furniture, mattresses, opened bedding materials, and items without original packaging. Additionally, a restocking fee will be applied to most returned items and the customer is responsible for return shipping. Thanks for shopping with us!
Please check our return/refund/exchange policy for details here.
In the event of a exchange request from your customer, contact our Customer Support team via email at customerservice@platinum-level.com and include the evidence if required.
After we have approved the exchange, the product must be returned to one of our warehouse that we will provide you with the address. You must return the product and provide a tracking number. Once the tracking number has been provided (or once we have received the returned product), a replacement product will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment on file. In order for us to ship a replacement product, we require a tracking number for the item that's being returned.
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.
For easy returns and exchanges: Please Click Here
We're committed to providing our customers with high-quality products. In the rare event that you receive an item that is damaged or defective, please contact us within 30 days of delivery. We may need photographs of the damage or defect in order to process your request. Once we have reviewed your request, we will let you know what to do with the damaged item. In some cases, our carrier may need to collect the item for inspection. Thank you for your understanding as we work to resolve this issue as quickly as possible.
Please note that if one or more items you've purchased require freight shipping, delivery may take slightly longer. This is because freight carriers handle packages that are too large, heavy, or fragile to ship with small package carriers like FedEx. Most freight carriers deliver during business hours Monday through Friday. However, please be aware that customers living in remote areas may have restricted delivery dates or hours.
In most cases, someone will need to be present to accept and sign for the shipment at delivery.
If signature is required, the carrier will contact you to schedule a delivery appointment once your order arrives at the freight depot in your area. If signature is not required, the item will be delivered to the first dry area or front door of the residence or business when it is safe to do so. This type of delivery does not include a delivery appointment, similar to ground shipping.
If you receive your order and notice any damages or shortages, please let us know right away and we'll be happy to help. If the shipment is severely damaged, we recommend refusing delivery and notifying us as soon as possible. Photographs of the damage will help us resolve the issue more quickly. Please note that it is important for the person who placed the order to inspect the product upon delivery and sign the delivery document.
If you received your item and it doesn't match the exact color of what was ordered, please contact us within 30 days of delivery. We may be able to provide replacements at no charge.
Please note that there are some rare cases where shade variance may occur between the product image and the actual item. This can happen due to a number of factors, including but not limited to:
• Computer monitors settings (e.g., luminance, brightness, contrast, and various other personal settings)
• The product photographs are taken under bright lights in order to be as detailed as possible, so there may be some shade variance when the items are placed in a room with dimmer lighting. Thanks for your understanding.
If you need to return an item because it's the wrong product, please include photos of both the product and its packaging (to show the product description / SKU). These pictures will help us immensely as we work with the manufacturer to resolve your request quickly. If you haven't unpacked the item yet, and the labeling on the outside of the box clearly shows that it's the wrong item / color option, you can just send a photo of the shipping carton; you don't need to unpack the product in these cases. Thanks in advance for your cooperation!
We will let you know what to do with the incorrect item(s) after your request has been processed. In some cases, the manufacturer may need to collect the item(s). We're sorry for any inconvenience caused by the repackaging process, which is necessary to ensure the retrieval is successful.
If you have received an incorrect product, please contact us within 30 days of delivery. In most cases, we will be able to provide a replacement at no charge. Please include photos of the product and packaging (to show the product description / SKU). These photos will help us when we contact the manufacturer to resolve the issue. If you have not unpacked the item, and the labeling on the outside clearly shows it is the incorrect item, you can simply send a photograph of the carton. You do not need to unpack the product in these cases.
We will let you know what to do with the incorrect item(s) once your request has been resolved. In some cases, our manufacturer or supplier may need to collect the item(s). We apologize for any inconvenience that may be caused by the repackaging process that is required to ensure the retrieval is successful.
To ensure that our customers have the best experience possible, we make sure that all of our listings are accurate and up to date. In the rare case that an item is listed with inaccurate details (such as pricing errors, incorrect product information or photographs, etc.), we reserve the right to refuse, cancel or return any orders received prior to the details being corrected. Thank you for understanding.
Our policy is to honor orders whenever possible. If we must cancel an order per your request, we'll try to do so before delivery is completed. However, if delivery is completed, we may request that the order be returned, donated, or disposed of. We'll make this decision on a case-by-case basis. If you've already been charged for the purchase and your order is canceled, we'll credit your account within 2-4 business days.
Customers praised the adjustable height and comfortable cushion, ideal for standing desks and workshops. However, many reported significant durability issues: footrests breaking or slipping, wheels malfunctioning, pneumatic cylinders failing, and backrest supports bending. Assembly was generally easy, though some received missing parts or defective components.
Was easy to put together, looks good was a good size , back support could be a little higher, was disappointed because the seat cushion had a tear in it and it will not go up and down. After several tries we got the chair to go up and down. Conclusion, I will probably be sending it back.
The chair looks great, but where is the back? The back attachment was not in the box.
Junk fell apart in a few weeks
Back rest bent, footrest broke immediately.I don't recommend this chair at all.
This stool is a complete piece of JUNK and frankly it's dangerous!Don't waste your time and money with this!!
We only have this a few weeks when the plastic collar slide down and a metal plate broke out of the collar housing. This foot rest has felt fragile since we bought it. I don't see how a tall stool like this is useful without a proper foot rest.
Sat in it for a few minutes then the foot rest fell apart, completely rusted on several parts.
Terrible product. The stool broke in 1 day! Poorly made bad adhesive
The chair’s instructions show two holes to connect the legs, but there’s only one hole - see photos and illustration. Poor design? Factory error? Not sure, but this mess is going back asap.
After only a couple of uses one of the welds on the foot rest broke. The chair is supposed to have a 250lb capacity, I only weigh 220lbs.
It’s not sturdy in the least and cushion is uncomfortable. No way near worth the 89.99 price tag. Now I’m trying to sell it on Facebook to at least get some money back.
Extremely cheap materials used. Welds broke the first time I sat on it and I’m 145 lbs.
This is the worse product. It came used and it was missing parts, it was scratched up, some of the pieces came in a zip lock bag and some of the pieces were broken.
The spokes on the foot rest broke off the first time the stool was used. You can actually just pull of the spoke where they were supposed to be soldered to the center ring.
They dont hold up well long term. Was initially very happy, but a few months later, with light use, both of the chairs I got fell apart.
I have had the chair now for 3 months. I bought it to use in tge kitchen bc I can stand for long periods of time due to my back problems. If I peel something or fry and have to be by the stove for a while I sit. So, I have used it maybe 1-2 hrs a day maximum and not every day. About three weeks ago pieces started falling off the chair like you see on the photo. Then the wheel where you put your feet became loose. Now every week we have to tight it or I am afraid that I’ll fall of tge chair when I try to get on it i need it a little higher than a regular chair. Also, tge back is pretty loose and there is no way to tighten that. More black plastic pieces have fallen off that cover metal parts, mostly the wheels. Now waiting if metal pieces will start falling off as well.Before buying this chair I did look at some others, red reviews that where pretty good. Not clear how can this product have good reviews or maybe all the bad reviews get deleted?I have had back surgery, have serious back problems and don’t feel safe climbing or sitting on this chair.Very disappointed.
Unfortunately after one month of light use in an office setting the bottom bar of the chair broke. Comfortable chair otherwise!
The seat arrived stained. Not impressed with the quality.
I didn't realize I would be getting a used chair. Wheels have been used and screws were repackaged. I was missing a couple of washers and It came with no instructions.
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Assembled the chair and the footrest was unstable. The rivets that hold the footrest together fell off in the box or about to come off 😕Solid chair and easy to assemble though.
chair was easy to assemble and is fairly comfortable. That said, the foot rest is a horrible design. there is a plastic inner ring that the foot rest clamps to. It constantly becomes loose and moves around. I've had this about a month and the ring is trashed and the cylinder has large dents in it where I have tried to tighten the foot rest enough for it to not work loose.
There were missing parts and because of this the foot rest is unusable. The knob and insert (step E) were not included.
